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Note: Our
instructional DVDs are recorded in a DVD-R format (minus R recordable
DVD). DVD-Rs will play on 90% of DVD players less than a year old. If
your player is older than a year, there is a 50/50 chance that it will
play without any skips, hesitations or fragmentation. It does not
matter how expensive of a DVD player that you have. Some DVD players
will play some of the disc fine and then some of the disc will skip,
hesitate or fragment. What matters is if the manufacturer of your DVD
player included the software to play the DVD-R format. If you feel that
any of our discs are bad, we ask that you test it at any Audio/Video
store on a DVD-R player. This will confirm if either your player is
DVD-R compatible or that the disc is no good. In the event of a
determined bad disc, upon return the disc to us we will either (1)
replace the disc with another or (2) replace the disc with a VHS tape. |